How Care Automation Can Ease the Pain Points in a Telehealth Platform

Faced with competition for non-acute services and the intricacies of a video-based service, health systems are turning to asynchronous (store-and-forward) telehealth to improve care for their patients and draw new business. A platform that is well thought-out, with a focus on automating tasks, can not only improve clinical outcomes, but integrate with provider workflows to reduce stress and boost engagement.