The State of Asynchronous Telehealth in 2023, featuring the latest insights on adoption, patient behavior, provider efficiency, and more. Get your copy now
Integrated asynchronous telehealth
Diagnose and treat hundreds of common conditions online with a delightful experience for your patients and providers.Deliver convenient, quality care asynchronously
Bright.md brings efficiency to clinical operations through guided care routing and asynchronous care delivery, while meeting consumer expectations for convenience and accessibility. With self-service administration, bi-directional EHR integration, and in-depth analytics, Bright.md makes it easy to integrate asynchronous care for a holistic hybrid care experience that grows with your system.
Interview:
Self-service symptom assessment
Enable an accessible care option 24/7 for common conditions via a patient-initiated, online symptom assessment to gather all necessary information for 130+ treatable diagnoses
Treat:
Clinical decision support and automated chart note
Treat low-acuity conditions quickly and efficiently, while preserving clinical judgment and autonomy with Bright.md’s evidence-based clinical decision support
Navigate:
Online care finder
Achieve positive patient outcomes at lower costs with digital navigation that guides patients to the optimal venue of care, right from your website or portal
Ready to see for yourself?
Solving healthcare's top challenges
Presbyterian Healthcare Services needed a way to open patient access and free up in-clinic time for higher acuity patients, without adding more staff.
Baptist Health recognized the importance of innovative quality care that prioritized patient experience and access for their community.
Winona Health saw opportunities to future-proof their rural system by giving their patients new ways to connect with their providers.
What makes Bright.md's asynchronous telehealth stand out?
Robust, proprietary clinical contentOur evidence-based content containing 29 unique interviews, and clinical decision support for treating 130+ diagnoses, is developed and maintained by a team of board-certified physicians to keep yours focused on delivering care to patients.
Self-service administration toolsRespond quickly to changing demands with real-time access to custom care routing, interview activation, and more.
In-depth reporting and analyticsDive into your utilization and success of Bright.md asynchronous visits with reporting that details provider efficiency, interview utilization, patient satisfaction and feedback, prescription volumes, and more.
Security and complianceBright.md is dedicated to the secure handling of patient information with rigorous policies in place. We maintain certifications and regular audits to meet standards for SOC 2 Type 2, HIPAA, HITECH, and more.
Robust, proprietary clinical contentOur evidence-based content containing 29 unique interviews, and clinical decision support for treating 130+ diagnoses, is developed and maintained by a team of board-certified physicians to keep yours focused on delivering care to patients.
Self-service administration toolsRespond quickly to changing demands with real-time access to custom care routing, interview activation, and more.
In-depth reporting and analyticsDive into your utilization and success of Bright.md asynchronous visits with reporting that details provider efficiency, interview utilization, patient satisfaction and feedback, prescription volumes, and more.
Security and complianceBright.md is dedicated to the secure handling of patient information with rigorous policies in place. We maintain certifications and regular audits to meet standards for SOC 2 Type 2, HIPAA, HITECH, and more.
Drive long-term care delivery efficiencies with asynchronous visits that are integrated into your clinical operations workflow
Bright.md uses standard HL7 protocols and FHIR APIs to sync information bi-directionally—decreasing the administrative burden on your providers, while creating easy access for your patients.
EHR Interoperability
- Medical History available to provider while reviewing patient information
- Automated documentation sent to EHR encounter as a rich-text formatted SOAP note
- Patient authentication with single-sign-on or verification of their existing record
- Patient demographics to ensure interview relevance
- Payment mechanisms for accepting credit card or billing insurance
- After Visit Summary and educational materials generated and sent to patient
Bright.md is a Panda Awarded Supplier for Telehealth
As part of the Panda Health marketplace, Bright.md is powering a healthier future for more patients, providers, and health systems through asynchronous telehealth. With this partnership, health systems can more easily discover, procure, and implement digital innovations that make life better for consumers.
Asynchronous solutions for enterprise health systems
Urgent Care
Primary Care
Behavioral Health
Digital Front Door
Urgent Care
Expand capacity with convenient options that attract and retain patients
Key product capabilities:- Seamless hybrid care with custom care options for escalation handoffs
- Adapt to capacity challenges in real time with self-service configuration
- Bladder infection
- Burn
- Cold/Cough/Flu/COVID-19
- Ear pain
- Eye pain
- Head lice
- Mastitis
- Mouth sores
- Rash
- STI exposure
- Yeast infection
23% of patients
reported they would have gone outside of their health system if Bright.md was not available
Primary Care
Treat patients faster, on their schedule, while preserving your providers’ in-clinic time
Key product capabilities:- Intelligently route patients to the right provider pool based on the conditions they’re best equipped to treat
- Empower PCPs to treat their own patients with queue organization based on their assigned provider in the EHR
- Acne
- Allergies
- Birth control
- Constipation
- Depression/Anxiety
- Erectile Dysfunction
- GERD
- Hair loss
- Low back pain
- Migraine/Headache
- Smoking cessation
51% of visits
are done weekdays from 8am-5pm
Behavioral Health
Enable more patients to seek the help they need with convenient care for anxiety and depression
Key product capabilities:- Avoid mental health stigma and shame that comes with in-person conversations around depression, anxiety, and more
- Bright.md uses validated screening tools, including the GAD7 and PHQ9
- Generalized anxiety disorder
- Mild depression
- Mixed anxiety and depression
- Major depressive disorder
25% of patients
said they “would have done nothing” had they not had access to Bright.md’s behavioral health treatment
Digital Front Door
Alleviate patient confusion and overwhelmed call centers by guiding patients to the optimal care venue based on patient-reported symptoms
Key product capabilities:- Easy to implement on your website
- Create your patient experience with self-service tools for defining care options
- In-depth analytics provide insight into consumer care preferences
- Cold/Cough/Flu
- Covid testing
- Sore throat
- Covid symptoms
- Sinus
- Ear pain
- Anxiety/Depression
- Annual physical
- UTI
54 seconds
is the average time patients spend navigating to care
Best Overall Telehealth Solution
2022 and 2021
“The pandemic has made asynchronous care more critical than ever before to address healthcare workforce shortages and provide patients with the care they need. Bright.md serves as a ‘breakthrough’ leader in asynchronous telehealth by making high-quality healthcare accessible, affordable, and convenient.”
One of Oregon's Most Admired Companies in Health Care for 2021
Bright.md selected by executives from across Oregon and S.W. Washington as one of the health care companies that they admire the most in a survey conducted by Portland Business Journal in December 2021.
Named to The Top 100 Healthcare Technology Companies of 2022
The only asynchronous telehealth provider recognized for innovation and impact. “These companies are changing the face of the industry…driving the industry forward and creating an environment in which better care for all is possible.”
