The results from The Forrester Wave™: Virtual Care Platforms for Digital Health, Q1 2021 are in—and Bright.md has been recognized as one of the providers that matter most. Bright.md was top ranked in the Current Offering category, with Forrester stating “Bright.md delivers strong asynchronous capabilities…”.
The Bright.md platform was evaluated along with 12 other virtual care platform providers on a set of 28 criteria, and received the highest possible scores in nine criteria, including patient experience measurement, clinician experience measurement, market approach, intake process support, and designing for equity.
According to Forrester’s evaluation:
- “Bright.md is known for automating clinicians’ administrative work so that they can see more patients faster. An area of strategic strength is its focus on lowering the cost of care and improving profitability for clinicians.”
- “Customer references tout their ability to see more patients faster, with clinicians at client sites eager to take on additional shifts to support virtual care on the Bright.md platform.”
- “Bright.md shines when it comes to designing for accessibility and equitable access to healthcare.”
- “The…time it spends conducting patient interviews, clinician interviews, and journey mapping demonstrates Bright.md’s customer obsession, and this shines through in the UI.”
“We’re humbled that the Bright.md platform has received the highest ranking in the current offering category in Forrester’s virtual care platforms evaluation at such a critical moment for healthcare,” said Steve Giannini, CEO of Bright.md. “As this landscape continues to evolve, we’re excited to expand our partnerships with health systems and build upon our vision of changing how care is delivered for providers, patients, and executives.”
